Privacy Policy

Effective Date: October 2025

Steel Enterprises, Inc. (“AAA Refrigerant,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit https://aaarefrigerant.com/ or interact with our services, including purchases made through our website or by phone.

1. Information We Collect

We collect information to process orders, provide support, and improve our services. This includes:

Personal Information: Name, billing and shipping address, email address, phone number, and EPA certification or resale documentation as required by law.
Payment Information: Credit/debit card details or payment account data processed securely through our payment gateway providers.
Technical Data: IP address, browser type, device information, and usage data collected through cookies and analytics tools.

2. How We Use Your Information

Your information is used for purposes such as:

Processing and fulfilling orders
Providing customer support and responding to inquiries
Verifying EPA or resale documentation where applicable
Sending order confirmations, invoices, and shipment updates
Improving our website, products, and services
Sending optional promotional emails or newsletters (you may opt out at any time)

3. Sharing and Disclosure

We do not sell or rent your personal information. We may share limited data with:

Service Providers: Trusted partners who perform services such as payment processing, shipping, and website hosting.
Compliance: Regulatory agencies or legal authorities when required by law (e.g., EPA documentation requirements).
Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use our site, improve user experience, and manage marketing efforts. You can disable cookies in your browser settings, but some site functions may not work properly without them.

5. Data Security

We use SSL encryption and secure payment gateways to protect your personal information. While no online system is completely secure, we take reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, misuse, or loss.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Your Rights

You may request to:

Access or update your personal information
Request deletion of certain data (subject to legal requirements)
Opt out of marketing emails by using the unsubscribe link or contacting us directly

8. Children’s Privacy

Our website is intended for business and professional use. We do not knowingly collect personal information from individuals under 18 years of age.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

AAA Refrigerant / Steel Enterprises
Email: sales@aaarefrigerant.com
Phone: (865) 401-4129
Address: 938 Navaho Ln, Strawberry Plains, TN 37871